Frequently Asked Questions
✢ We’re always happy to help, but first, you may find what you need here in the frequently asked questions.RESERVATIONS
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Check-in is typically at 4:00 PM and we request you check-out around 11:00 AM local time.
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Yes! All properties use keyless entry. You'll receive your door code a few days before your arrival. No front desk, no waiting around.
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Self check-in makes late arrivals no problem — your access instructions will be sent ahead of time.
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Yes, early arrivals are accommodated based on availability. Guests can request one through our booking platform.
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Guests must be 18 or older to book and check in to Lakeshore Pines properties.
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Yes! The Vintage's three units can be booked together, and The Canal House comfortably fits larger groups. Perfect for friend trips, family getaways, and everything in between.
Please get in touch with us to book multiple rooms at the Vintage. -
When you book directly through our site, you skip the third-party fees, get access to tailored packages for groups and gatherings, and receive insider local recommendations.
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Having trouble booking online? Call us at +1 (989) 906-7724, and we'll get you sorted.
For group booking inquiries or specific questions about our stays, you're also welcome to reach out via our contact page — we're happy to help! -
Through the Hospitable booking portal or by contacting us directly.
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Our properties are not ADA compliant and are not suitable for guests with limited mobility — both locations involve multiple sets of stairs. We recommend contacting your local accessibility resource for alternative accommodations in the area.
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Minimum stay requirements vary by property and season. Check availability directly on our booking page for specific dates, or reach out to us for more information.
THE PROPERTIES
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The Vintage is a remodeled 1950s motel-style stay in Port Austin, MI, with three individually bookable units — The Nook, The Stargazer, and The Dunes.
The Canal House is a full canal-front home in Pigeon, MI, about 10 minutes from Caseville, with a private, residential feel and direct water access.
Explore all of our stays. -
Each unit at The Vintage is a private, self-contained space — no shared living areas with other guests. Think boutique motel, not a hostel. Common spaces include the backyard fire pit, BBQ grill, and parking area, all shared with fellow guests.
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Yes, free parking is available at both properties.
The Vintage has open parking out front with plenty of room for all guests.
The Canal House driveway accommodates up to 2 cars — or 1 truck with a boat trailer. Street parking is not permitted at the Canal House. -
Yes — The Canal House has a private dock on the canal with direct access to Lake Huron. Bring your own boat and use the dock for the duration of your stay, or just kick back and enjoy the water from it.
AMENITIES
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Wi-Fi, AC, heat, TV, kitchen (full setup — stove, oven, microwave, fridge, coffee maker, toaster), cooking basics, dishes & silverware, hair dryer, bed linens, towels, shampoo/conditioner/body soap, iron, free parking, carbon monoxide detector, smoke detector, fire extinguisher
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Fire pit (communal, conditions permitting), BBQ grill, outdoor seating, beach essentials (towels, umbrella, blanket), beach & lake access, ceiling fan, board games, dedicated workspace, laundromat nearby (no on-site washer/dryer)
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Washer/dryer, indoor fireplace, private dock/boat slip, alfresco dining, sound system, crib/travel crib, ethernet, dedicated workspace
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Yes, Wi-Fi is available at both properties. You'll find the password in your room upon check-in.
THE AREA
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We've put together a full local guide covering the best spots to eat, drink, shop, and explore in the area. Check it out here.
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Both properties offer access to Lake Huron. The Vintage is a short walk from two deeded public beach access points, with the sugar sand shores of Lake Huron just across the road. The Canal House sits directly on a canal leading out to Lake Huron, with a private dock, and McGraw County Park's beaches are just a short drive away.
Beach access is also specified in our Local Guide. You can also download an offline map here. -
The region is heavily wooded and cell coverage can be spotty. We recommend downloading an offline map or printing directions before you leave — it'll navigate you to the property and around the area automatically, even without service.
Get directions to The Vintage
Get directions to The Canal House
EXTENDED & WORK STAYS
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Absolutely! We welcome government employees, contractors, and project crews looking for comfortable lodging during local assignments. Learn more about work stays, or reach out directly to discuss rates and availability for longer bookings.
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Yes — extended stays are available! You can book your extended stay directly online or reach out to us directly to discuss long-term rates and arrangements.
POLICIES
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We love pets! All Lakeshore Pines properties are pet-friendly — dogs welcome (breed restrictions apply). Please note we do not allow cats at this time.
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Our rates are based on standard occupancy for each property. Additional guests beyond the base rate may incur an extra nightly charge — exact fees will be reflected at the time of booking.
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Our properties are for registered guests only. We kindly ask that you respect the space and your neighbors — no parties or events, please. The Vintage is a shared property with other guests nearby, and The Canal House sits in a quiet residential neighborhood. Treat it like your own home to preserve its pristine condition for future guests and your return visits.
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Smoking and vaping are not permitted inside any of our properties — a $1,000 fine will be imposed for any violations. If you smoke outdoors, please be mindful of fellow guests and neighbors.
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Plans change — we get it. Cancel 15 or more days before your stay for a full refund. Cancel 7–14 days before your stay for a 50% refund. Within 6 days of your stay, your trip is non-refundable.
